Explore our most popular product categories at The Physio Store, carefully curated to support your recovery, wellness, and clinical needs. With over 50 years of combined clinical healthcare experience, our team is here to help you find the right solution. Have a question about any of our products? Contact us—we’re always happy to help!
At The Physio Store, we proudly carry a curated selection of top healthcare and rehabilitation brands trusted by professionals across Canada. From innovative therapy tools to high-quality braces and supports, our brands are chosen for their proven performance, reliability, and clinical value. Backed by over 50 years of combined experience, our team ensures you have access to the best products in the industry.
Browse our Featured Products at The Physio Store, where we highlight top selections across all categories. From new arrivals and limited-time specials to our best sellers and proudly Made in Canada items, this section showcases the products our customers love most. With over 50 years of combined clinical experience, our team is here to help you discover trusted solutions for recovery, performance, and everyday wellness.
Welcome to the Health Hub by The Physio Store—your trusted source for expert insights, evidence-based articles, and practical advice on injury recovery and wellness. Explore our growing library of content featuring the latest research on rehabilitation exercises, in-depth product guides, and physiotherapy blogs written by experienced clinicians. Whether you’re managing an injury or looking to stay informed, the Health Hub is here to support your journey to better health.
See what our customers are saying! At The Physio Store, we’re proud to share real reviews from real people who’ve experienced our products and service firsthand. With a strong reputation built on , quality products, and exceptional customer care, our Google reviews reflect the trust and satisfaction of our growing community across Canada.
I placed an online order and I'm so happy I didn't do it on Amazon. Great to support a small business instead of ordering from Amazon. Order was sent quickly and their email customer service was responsive and courteous. They accommodated my invoice request to submit my insurance claim. 100% recommend.
I ordered an ice machine for my knee replacement. The price was great and delivery was fast and easy. Great to support a Canadian company that has great service.
I purchased the BOB AND BRAD C2 Pro Massage Gun with Heat and Cold through Amazon, with the seller shown as Physio Store Canada | Shop Health Live Well! The shipment was said to originate from 22635 Komoka Rd., Ontario.
The delivery arrived at 10:51 AM on January 25. I picked it up at 10:59 AM and opened it at 11:00 AM. The box had a double seal, which raised an immediate concern that it had been opened before. My pics were 11:06am, 11:12am, 11:12am and 11;13am so I had not even started using the product.
On opening, I noticed the sticker “Attention: Please remove the protective film before use.” was stuck to the box, not to the heat/cold head where it is normally expected. When I checked the heat/cold head, there was no protective film, and there were scratches on the head that were consistent with prior handling or use. These observations made it difficult to believe the unit was factory-new.
I contacted Amazon at 11:27 AM and spoke with a very helpful representative. Amazon issued a refund, but I was told the product could not be returned. Unfortunately, this left me without the device when I needed it most: I am recovering from a bicycle accident, currently not mobile, and weekly practitioner visits are not enough without home care tools.
I am writing this respectfully, but clearly: receiving a unit that appears previously opened/used is unacceptable when a customer is purchasing new therapeutic equipment. I recommend stronger quality control and clearer handling protocols so that “new” items arrive in new condition.
Purchased the TENS machine - the entire process from quotation for Insurance to ordering and delivery, it was a smooth experience. Competitive pricing and quick delivery. Highly recommended.
I chose the Physio Store because their prices were competitive. I had to make a return due to my error. The staff were understanding and the exchange was quick and easy. Delivery was also prompt. I am very pleased with my purchase and will definitely use this store again for future purchases.
Purchased my TENS machine online from Physio Store — fair price, fast shipping, and smooth experience. The device works exactly as described and has been reliable for pain relief. Highly recommend both the product and the store!
I had a great experience shopping at this store online. I called to ask a question, and the person who answered was extremely helpful. I then placed my order online, and my products arrived even sooner than expected, and were exactly as described. The prices were more than competitive. I was very pleased with the products I ordered and the personal service I received. You have a choice, please support Canadian businesses!
2 weeks after my knee replacement surgery, I had to return the game ready cold and compression machine. I had to decide whether I was just going to use ice packs or whether I should buy a cold therapy machine. I must have checked out various cold therapy machines. Mostly on the Physio Store website. I ended up buying the CalorDerm model with the knee pad. Communication with this company has been outstanding and how amazing to call and have a real person answer! I would definitely go back to the Physio Store because of the excellent service.
Great customer support. Although the order did not work out due to a vendor stocking issue, the support and attentiveness to my requests was outstanding. Will definitely being using them in the future.
Rob provided outstanding service from start to finish. He was attentive, knowledgeable, and went above and beyond to make sure everything was handled smoothly. His professionalism combined with a friendly, approachable manner made the whole experience stress-free and positive. I highly recommend Rob to anyone looking for reliable and exceptional service.
Absolutely the best experience you could ever expect online, I was a little bit sceptical at the beginning, not buying many things online, but they have proven me wrong. They are amazing professionals from beginning to end. I even had a prescription for a particular item I needed and I was tax exempt as it was from a doctor’s prescription Absolutely fabulous. I can’t see myself going to any other store for my Physio needs, even their telephone service is impeccable and very helpful. If you’re not good with a computer all this to say they are the best of the best in my opinion and the savings are worth it. Lastly, delivery was done within 48 hours shipping tracking system was impeccable and on time I don’t need to say good luck. I just need to tell you go for it. They’re amazing.
Easy to use on line store. Found what I needed quickly (had a good selection) and their search was useful. Was shipped the next day and arrived promptly.
Great shopping experience! Easy to follow website, seamless order placing and the delivery was fulfilled in 3 days after the order placement. I'm happy with the quality of the items and would definitely order again🙂
Product is great. Could not find at any other retailer. Great for sleeping, hopefully I can afford another pair to wear through the day and keep my sleeping pair for bed time.
The ice machine looks very well made at first glance. When I went to use it, however, I realized that the sterile skin protector was not included with the shoulder pad. You would think that after spending that much money, you would receive everything you need to use the machine! I wasn't pleased. Jane B.
Cannot say enough about the service provided. Not many company’s send you personalized email thank you for your business. I had a small issue with an item and contacted them. The item was shipped to me the next day free of charge. I would strongly recommend The Physio Store to anyone in need of equipment. By far best customer service I have encountered from any company. Top notch!!! Bravo and Thank you from this very very satisfied customer!
Fast and prompt, having a hip replacement we ordered the attachment that instead of holding a bag of peas or something similar you attach the pad, turn on machine and instant relief. My wife had a knee replacement and used the same machine to keep the swelling down which hastened healing. Well worth the dollars.
I sustained a 5th metatarsal fracture and after some research, decided to purchase an Aircast walking boot. While the price was a bit more expensive than Amazon, The Physio Store’s delivery was much better, and I always prefer to buy Canadian whenever possible. I placed my order online on September 5th and it was shipped September 6th. While not requiring any direct contact with anyone, I appreciated the email updates on my order. I would recommend them, and should the need arise, not hesitate to order from them again.
The Ossur cold rush machine is fantastic for recovery post total knee replacement. The physio store was super quick with delivery. I had the machine less than 24 hours after I ordered it!
I phoned the Physio Store because I needed a replacement cord for my Kodiak ice machine; and, I got a real person on the line!!! She knew immediately what I needed. She clearly answered my questions and explained the options I had for ordering and receiving my item. Everything happened as she explained it would, and the product was the correct one. (So often the product that arrives isn't at all what I expected.) I highly recommend the Physio Store.
I purchased the Elasto-Gel Ice/Heat Knee Wrap (Large/X-Large), Elasto-Gel 9" x 30" Hot & Cold Therapy Wrap and OPTP Pro-Slant Board. Very pleased with the quality and speed of delivery.
From the first contact with this company to placing orders for equipment for providing cold therapy after knee surgery, I have been extremely impressed with the services provided. Dealing with staff, especially Julie, has been a bright spot in my day and exceeded my expectations of quality service. I recommend this company for all of your health care needs.
The service was great... staff so helpful. But unfortunately the brace wasn't for me. The rigid back on the brace did not conform to my back enough to provide the support I needed as there was a big gap between my lower back and the brace. And when I cinched up the brace around my hips, the brace constantly slid up to my narrower waist, causing the boning in the brace to dig into my ribs. I had to keep pulling it down. Another issue was that the shoulder straps would not lay flat. The edges of the straps would pinch together and then dig into my shoulders. Unfortunately I had to return the item.
I have purchased several items from the Physio Store online and can recommend their service. After searching everywhere for a medium density foam roller, I was able to find the perfect product, an OPTP Pro-Roller that will stand the test of time. I also appreciated the real reviews on their web site.
I live about 400 km from the physio Store so the transaction was done via email with Bill. Awesome service. Bill dealt with Blue Cross on my behalf and the Empi Tens unit and accessories were approved. Immediately shipped to me and I had it within a couple of days. No complaints, no hassle whatsoever and I was kept informed of my order. Will deal with them again. Thanks Bill and staff. Robert (67288)
Price was not great but decent compared to other places that had it. It worked, other places we ordered from said it was compatible but didn't fit. Shipping was fast but courier was terrible, it came early than notice said and we were out. There was no notice as to how to pick it. No option for redelivery.
Bill and Julie gave great customer service. They promptly answered all of my questions. I shopped around and they have the best prices. I highly recommend.
Excellent website, easy to find what I was looking for. As the store is local for me, I went to look at the product before purchasing. The store associate was friendly and very helpful. I was able to try the loop bands on display before purchasing to make sure they were the correct length and resistance for my needs. The quality is excellent and both my physio and I are pleased with the product and how it helps my exercise programme.
The Physio Store is the only place I found that stocks the high quality support that works and feels very comfortable. Thank you very much for supplying this product.
Ordered a device from their online store. Had a small issue but the customer support was very friendly and quick to resolve the issue when I contacted them. Shipping was quick and on time. Overall a great experience.
I've been asked by The Physio Store to comment about the medium PowerBreathe Plus, but since I've only been using it for ten days, the jury is still out. However, since the product was about $25 less than Amazon's price, and ordering was seamless, I've given the store a five star rating.
We are very pleased with the Breg Polar Care Cube. It is small and is quiet when running. I am happy that I purchased 2 knee wraps and the Y connector so my husband could do both knees at once. I use frozen gel packs instead of ice cubes and it stays cold for 8 hours.
I’m totally satisfied with the products and the service at Physio Store. The first product was not exactly what I need. The return was easy and the refund fast. The second order was doing a great job so much so that I sent a email saying that I’m interested in a product that may control the pain. A while ago, they respond that they have a gel that may do the job. I ordered it, it came fast as usual and, again, I’m happy with the results. Don’t hesitate to do business with this company…they are thrustworthy
Got these to help with a foot injury: Pro-Tec Metatarsal Pads (Pair) - Large Breg Genesis Mid-Calf Full Shell Walker - Large (quality was slightly better than I expected)
And this for my wife's migraines: Cold or Warm Eye / Sinus Mask by Elasto-Gel (first time trying elastogel; wife is very happy with it)
All items worked successfully. I paid extra for expedited shipping and they shipped out promptly, arrived within 2 days.
Bill was very helpful on the phone when I called to inquire whether a walking cast boot would be suitable for me. He assured me I could return it, if it wasn't satisfactory. So I had nothing to lose. Pricing was competitive compared to the usual online US suppliers. I was happy to support a Canadian business and recommend them to others.
Great company to deal with. Offer great products at a very good price ( often have special promo offers) and fast free shipping if reach minimum ( think is $99) Will order again ( my third time)
Hi, the 2 stars are for the person who tried to help me find my parcel and gave me a refund for my parcel that the courier lost .I wanted to buy Canadian but the courier lost it. How can you lose a parcel when they have your full address and name. So untill small Canadian companies get their act together and hire good couriers I will keep buying from Amazon I ordered my braces and had them 2 days later.,
I cannot say enough about this company. I Had several inquiries about their products and they took the time to make sure all my questions were answered. Nothing but A++ experience all Around. From their knowledgeable staff, competitive pricing, and products that really work. It’s the only physio store you need.
The Physio Store is a great resource for getting medical equipment at a very reasonable price. Easy to find what I was looking for, and they were very helpful and quick to respond to questions about their products. Also, they have an excellent Customer Service team, willing to ensure 100% satisfaction.
First time to order online at Physio store for a self inflating airback ( McKensie Original) item was well packaged and timely delivery. Regarding the self inflating airback, fully satisfied after using and testing it several times before I wrote this review to make my claim more authentic. It sure does self inflates and provides lumbar support.
So happy to find top quality products at a reasonable cost. Nice website. Items were shipped on the day of my order. Arrived quickly and items were exactly as described. Highly recommend.
Purchased a Breg Polar Wave unit with knee pad on a Friday for a total knee replacement the next Tuesday. We live over an hour away, we I tried the unit Friday afternoon, it leaked at the pad connector. Phone the store, Bill caught right back to me and asked for a short video showing the leak. Connected me later and said a new pad would be on my door step Sunday or Monday, arrived Monday morning! Great Service!! Unit works great and it really does reduce the pain and swelling. Recommend the unit and the store
Excellent product for my recent knee replacement. Bill was great to deal with, he answered my questions and the BREG V Pulse was promptly delivered. I couldn’t have been happier about the service or product and would certainly recommend The Physio Store. Jim S.
Bill's attention to customer service was amazing. Doing everything he can, working with the product rep, regular communication with me, getting all the details right. It's always a great reminder that the customer comes first at independent stores! Thanks!
Honestly such a great experience. I reached out online and they scheduled a call with a physiotherapist to help me pick a few different items based on my particular concerns. The prices were more competitive than my local stores, and the shipment arrived quickly after we sorted everything out. They were also very helpful and made sure that the receipt had all the information I needed to claim it through my insurance.
I had questions about the product that I wanted to buy (a foam half round.) The staff person was very knowledgable and I was able to determine that they carried what I wanted. The parcel arrived quickly as well. The half round is perfect. I had a bad experience in the past buying one that was too hard and I was not able to return it.
The Physio Store met their price match guarantee and were pleasant in their tone and manner by email. The product arrived quickly. It was as advertised and extremely helpful. I'd shop there again.
I had been looking for new hernia belt didn't want to have to go through several DR. appointments. I went on line found Physio Store. Followed there simple instrustions for sizing My order was processed quickly was able to track. Received it sooner than I thought. Great service
Ordered from this company for the first time and was a very good experience. They provided exactly what I ordered and shipped extremely fast. Would not hesitate about ordering from this company again.
Great service and product! The Physio Store was prompt to reply to all my queries. Processing time was quick and I received my Tens machine in no time. I love it, made a huge difference. I highly recommend.
Excellent prices, good service, fast delivery. Prices were better than most online and products are exactly the same as those used in physio practices (with different branding in some cases). I received great invoice and delivery documentation and flexibility on the shipping - much appreciated. Liked that I was supporting a small Canadian business as well.
I needed a Bregg wrist ice therapy sleeve - I couldn't find out then I googled and found The Physio Store Inc. Fantastic service, ordered and it showed up fast. Canadian company great to deal with. Same prices as anywhere else so if you're thinking about purchasing from them, so go ahead with it. It was fantastic